Organize and grow your online shop

TrustWave is designed to help you become the business owner you want to be.

About Us

What we do

TrustWave keeps track of customers, products, and orders on any device, anywhere you have a data connection.

Spend less time in your DMs

Keep your wateja close

TrustWave sends order updates to your customers over WhatsApp, so you don’t have to.

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Understand your performance

Get reports on your earnings and best-sellers

TrustWave organizes your data into simple reports to see your daily, weekly, and monthly earnings.

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Increase your visibility for free by using TrustWave

Build your brand

Get featured on the TrustWave Shops site for free when you process at least 30 orders per month using TrustWave.

Visit TrustWave Shops

Less stress for you

Keep track of orders

Record basic order information like products ordered, price, rider fees, and order status

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Keep your wateja close

Keep track of customers

Store information about customers so you can follow up with them about sales, debts, and more

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Sell, deliver, get paid

Keep track of products you sell

Upload inventory, pricing, and details all within the same interface

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Is this for me?

TrustWave is right for you if...

You accept orders via DMs

TrustWave is built for entrepreneurs who use Instagram to sell and DMs/WhatsApp to accept orders from customers.

You want to keep track of orders without using pen & paper

TrustWave is designed as a simple replacement for your little black book
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Access your orders anywhere you have data, and ditch the pen & paper

You want to get paid faster

TrustWave automatically sends your customers WhatsApp and SMS messages reminding them to pay you.
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No more going back and forth via DM to get paid. We handle that for you.

Who is TrustWave not for?

TrustWave might not be the best fit for you if...

You primarily sell to customers in-store

TrustWave is built for online stores that use riders to deliver to customers at home.

You need a barcode scanner

TrustWave is not a point of sale system but rather a digital order book with automatic customer messaging included

You need robust inventory management

TrustWave stores product names, codes, and prices, and doesn't keep track of quantities, so it's not ideal if you need to keep track of inventory levels

Pricing

What does this cost?

TrustWave is free today for all business owners. We want to help you improve your shopping experience, and run your business more smoothly.

Starting later this year, we'll enable you to use click-to-pay with M-pesa and charge a 3% commission on sales you make through our system.

Free to use

Start today with no fees

Soon, only pay when you earn

When we offer quick payments, you'll only have to pay when you earn money

Faq

Frequently Asked Questions

Your questions, answered

Is your App available on the Play Store?

TrustWave is available solely as a web application. We've designed it this way so that you can access it on your computer, tablet, or mobile, and so you don't have to take up space on your phone with a new application.

How do I get started?

Simply visit join.trustwave.app, enter your business details, and start tracking orders today.

What does this cost?

TrustWave is free to use with no upfront costs. Soon, we will offer a click-to-pay with M-pesa feature for your customers and all orders processed through TrustWave will be charged a 3% commission.

Does this work on a computer too?

It sure does! TrustWave is accessible from any device that has an internet connection.

Can you help my business grow?

In fact, that's our goal. TrustWave is designed to help you build trust with shoppers by acquiring testimonials, and get more traffic to your store by getting featured on the TrustWave catalogue.

Features

Sifa za TrustWave

We make it easier to run and grow your online store.

Easy to Use

Available on both computers and mobile, and simply designed.

Uses little data

TrustWave doesn't drain your data bundle.

Auto-DM your mtejas

Send professional updates about delivery timing & more.

Get more traffic

Feature on our catalogue after using TrustWave for 10 orders.

New

Send invoices & receipts

Automatically send invoices and receipts to mtejas.

Coming Soon

Send payment reminders

Messages we send to customers have a payment reminder.

Coming Soon

Testimonials

Hundreds of businesses trust TrustWave

"TrustWave keeps track of my clients for me. That way, when I'm delivering to repeat clients, I don't have to keep asking them for their details.

Mercy
Owner of Mama Boyz

"My clients are able to trace their orders. It's just genius. It's awesome. With online shopping, people have a lot of insecurities, so the client knowing that the product is on it's way is huge.

Eugene
Owner of Lytsal Decors