Jenga trust and grow sales for your IG store

TrustWave is designed to help you become the business owner you want to be.

See How it Works
About Us

What we do

TrustWave keeps track of customers, products, and orders on any device, anywhere you have a data connection.

Spend less time in your DMs

Keep your wateja close

TrustWave sends order updates to your customers over WhatsApp, so you don’t have to.

Solicit testimonials with ease

Build trust with shoppers everywhere

Acquire reviews and testimonials that you can use to build trust with future customers

Increase your visibility for free by using TrustWave

Get more traffic

Get featured on the TrustWave Shops site for free after processing 10 orders through TrustWave.

Less stress for you

Keep track of orders

Record basic order information like products ordered, price, rider fees, and order status

Keep your wateja close

Keep track of customers

Store information about customers so you can follow up with them about sales, debts, and more

Sell, deliver, get paid

Keep track of products you sell

Upload inventory, pricing, and details all within the same interface

Is this for me?

TrustWave is right for you if...

You accept orders via DMs

TrustWave is built for entrepreneurs who use Instagram to sell and DMs/WhatsApp to accept orders from customers.

You want to keep track of orders without using pen & paper

TrustWave is designed as a simple replacement for your little black book

Access your orders anywhere you have data, and ditch the pen & paper

You want to get paid faster

TrustWave automatically sends your customers WhatsApp and SMS messages reminding them to pay you.

No more going back and forth via DM to get paid. We handle that for you.

Who is TrustWave not for?

TrustWave might not be the best fit for you if...

You primarily sell to customers in-store

TrustWave is built for online stores that use riders to deliver to customers at home.

You need a barcode scanner

TrustWave is not a point of sale system but rather a digital order book with automatic customer messaging included

You need robust inventory management

TrustWave stores product names, codes, and prices, and doesn't keep track of quantities, so it's not ideal if you need to keep track of inventory levels


What does this cost?

TrustWave is free today for all business owners. We want to help you improve your shopping experience, and run your business more smoothly.

Starting later this year, we'll enable you to use click-to-pay with M-pesa and charge a 3% commission on sales you make through our system.

Free to use

Start today with no fees

Soon, only pay when you earn

When we offer quick payments, you'll only have to pay when you earn money


Frequently Asked Questions

Your questions, answered

Is your App available on the Play Store?

TrustWave is available solely as a web application. We've designed it this way so that you can access it on your computer, tablet, or mobile, and so you don't have to take up space on your phone with a new application.

How do I get started?

Send us a WhatsApp message at 1-718-704-4918 or click the "Get Started for Free" button anywhere on this site and a member of our onboarding team will reach out to you to set up time to get you started with TrustWave.

What does this cost?

TrustWave is free to use with no upfront costs. Soon, we will offer a click-to-pay with M-pesa feature for your customers and all orders processed through TrustWave will be charged a 3% commission.

Does this work on a computer too?

It sure does! TrustWave is accessible from any device that has an internet connection.

Can you help my business grow?

In fact, that's our goal. TrustWave is designed to help you build trust with shoppers by acquiring testimonials, and get more traffic to your store by getting featured on the TrustWave catalogue.


Sifa za TrustWave

We make it easier to run and grow your online store.

Easy to Use

Available on both computers and mobile, and simply designed.

Uses little data

TrustWave doesn't drain your data bundle.

Auto-DM your mtejas

Send professional updates about delivery timing & more.

Get more traffic

Feature on our catalogue after using TrustWave for 10 orders.

Send invoices & receipts

Automatically send invoices and receipts to mtejas.

Coming Soon
Send payment reminders

Messages we send to customers have a payment reminder.

Coming Soon

What people say about us

We have some fans :)

"TrustWave helps with the delivery side of my business. It automatically contacts my customers and sales my sales team time and creates a better experience for my customers."

Yvonne Kerre | Miss Kerre Fashions CEO

"TrustWave is changing the way that digital entrepreneurs run their side hustles and businesses in Nairobi."

Amit Lubling | Akili CEO

Set up an account in minutes

Send us a message on WhatsApp by clicking the button below

Proud partners with Kayana

We are proud to partner with Kayana to help support the ecosystem for female entrepreneurs in Kenya.